Frequently Asked Questions
Zurex is a smart application that allows you to order tires, batteries, and engine oils with professional installation service delivered right to your doorstep—quickly and with high quality.
Simply download the Zurex app, select the required product (tire, battery, or oil), enter your vehicle details, then choose your preferred time and location. Our professional team will come directly to your site and complete the installation
Yes. Zurex offers a mobile installation service where our trained technicians will come to your location—whether at home, office, or any site you choose—and carry out the service promptly and professionally.
At Zurex, we provide: - Tires: A wide range of brands and sizes, including our trusted in-house brands: - Roadshine - Primus - Batteries: Reliable brands such as A.C. Zurex and Camel, all with warranty. - Engine Oils: Premium-quality oils with on-site oil change service.
In most cases, delivery and installation are completed within a few hours of order confirmation, depending on your location and product availability.
You can pay securely via credit cards, Apple Pay, or through installment options with Tabby and Tamara.
Yes. All tires and batteries come with a manufacturer’s warranty. Full warranty details are available in the product description
You can cancel or reschedule your order directly through the app before the technician arrives. For urgent changes, please contact our customer support team
If any issue arises after the service, you can contact our 24/7 technical support team via the app or phone. We’ll assist you immediately, and warranty services will be provided.
Yes. We use advanced encryption technologies and secure payment gateways to protect your personal data and payment information.